diff --git a/modules/ROOT/pages/sle.adoc b/modules/ROOT/pages/sle.adoc
index 14253b8..4ddcf4d 100644
--- a/modules/ROOT/pages/sle.adoc
+++ b/modules/ROOT/pages/sle.adoc
@@ -38,6 +38,7 @@ the availability of staff.
 
 * Provide full and detailed reports of the problem or requested service.
 * Provide clear and complete contact information and times when available.
+* Interact with CPE members with respect and courtesy.
 * Leave alternative contacts who can also be available in case of vacation
   or other emergencies.
 * When contacted by Fedora IT, respond back within 5 business days.