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Reactivate or recreate fedora.im matrix account #13153

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opened 2026-02-17 12:00:52 +00:00 by eseiker · 6 comments
eseiker commented 2026-02-17 12:00:52 +00:00
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Description of request

I’ve mistakenly deleted fedora.im(https://chat.fedoraproject.org) matrix account associated to my FAS account(@eseiker), but it seems unable to recover by myself.
I wonder if it could be reactivated or newly create account get connected to the FAS account.
Thank you and sorry for asking by dumb mistake 🥲

image

original post: https://discussion.fedoraproject.org/t/reactivate-or-recreate-fedora-im-matrix-account/181406

### Description of request I’ve mistakenly deleted fedora.im(https://chat.fedoraproject.org) matrix account associated to my FAS account(@eseiker), but it seems unable to recover by myself. I wonder if it could be reactivated or newly create account get connected to the FAS account. Thank you and sorry for asking by dumb mistake :smiling_face_with_tear: ![image](/attachments/c103cb79-2580-4425-9298-45c5bdbf4528) original post: https://discussion.fedoraproject.org/t/reactivate-or-recreate-fedora-im-matrix-account/181406
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kevin commented 2026-02-17 22:49:23 +00:00
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I have tried to activate your account, but in the past when I did this it sill required our matrix provider to do something on their end.

But if you could try it now and see if it works that would be good. If it does not, I can ask them to look further.

I have tried to activate your account, but in the past when I did this it sill required our matrix provider to do something on their end. But if you could try it now and see if it works that would be good. If it does not, I can ask them to look further.
kevin self-assigned this 2026-02-17 22:49:29 +00:00
eseiker commented 2026-02-17 22:56:28 +00:00
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Thank you for looking kevin!
However it's still saying Account deleted and can't go further by now 🥲

Thank you for looking kevin! However it's still saying Account deleted and can't go further by now 🥲
kevin commented 2026-02-18 00:59:22 +00:00
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I've mailed support about it.

I've mailed support about it.
❤️ 1
kevin commented 2026-02-18 22:40:37 +00:00
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Can you try now?

Can you try now?
eseiker commented 2026-02-18 22:42:26 +00:00
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it works! thank you so much 🥰

it works! thank you so much 🥰
kevin commented 2026-02-18 22:48:10 +00:00
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Awesome. Sorry it took so long to get sorted out.

Awesome. Sorry it took so long to get sorted out.
❤️ 1
kevin closed this issue 2026-02-18 22:48:11 +00:00
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