infra/tickets

Change directory prompt to allow search of last name #1758

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opened 2009-10-24 18:59:43 +00:00 by poelstra · 2 comments

poelstra commented

2009-10-24 18:59:43 +00:00

= phenomenon =

Calling into FedoraTalk at extension 1000 you have the option of a user directory. The directory searches by first name. If your name is John it will a long time before you find John Poelstra

= reason =

Asterisk Config (per Jared)

= recommendation =

Change Asterisk config to allow search of first or last name.

= phenomenon = Calling into FedoraTalk at extension 1000 you have the option of a user directory. The directory searches by first name. If your name is John it will a long time before you find John Poelstra = reason = Asterisk Config (per Jared) = recommendation = Change Asterisk config to allow search of first or last name.

nigelj commented

2009-10-24 19:05:46 +00:00

I'd also like to change the request to also do the following:

Use case: Dial 1000, Enter 644 (N-I-G)

N - I - G - E - L "Space" J - O - N - E - S "Extension " N - I - G - E - L - J "If this is the person ...."

Can we:

a) use festival for phrasing names?
b) replace the verbal extension with the numerical extension (so people don't need to repeat this step again)
OR
b) read out both

I'd also like to change the request to also do the following: Use case: Dial 1000, Enter 644 (N-I-G) N - I - G - E - L "Space" J - O - N - E - S "Extension " N - I - G - E - L - J "If this is the person ...." Can we: a) use festival for phrasing names? b) replace the verbal extension with the numerical extension (so people don't need to repeat this step again) OR b) read out both

timjcasey commented

2010-12-06 08:26:53 +00:00

I was able to dial extension 1000, then press 8 to access the directory.

I tested searching for myself by first name and last name. Both worked as expected.

I was able to dial extension 1000, then press 8 to access the directory. I tested searching for myself by first name and last name. Both worked as expected.

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